Friday, January 27, 2012

How Much Does a 5-Star Review Cost? Not Much.

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Word-of-mouth is about the best advertising there is -- I trust geeky friends of mine to give me advice on new toys to purchase (or not), an...
Tuesday, January 17, 2012

Here's Hoping that Reporting a Practice Will Lead to its Demise

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Recently, as a result of news accounts of expensive business trips underwritten by a corporation's not-for-profit foundation, I wrote s...
Thursday, January 5, 2012

There's Good News and Bad News, and Bad News and Good News

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First, the bad news: According to the 2011 National Business Ethics Survey, nearly half of American business employees observed either ethi...
Tuesday, January 3, 2012

Get Rid of the Gimmes, Whether Small, Medium, Large, or EXTRA Large

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As far back as 2009, I wrote about " gimme pens " and the like, and how easily we can be influenced by even the cheesiest tchotchk...
Saturday, December 31, 2011

Here a Fee, There a Fee, Everywhere a Fee, Fee

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But (headline aside), sometimes a big enough outcry can get the fee to go away. I'll admit it: I hate fees. I hate getting nickel-and-...
Saturday, December 17, 2011

How "Fair" is "Fair Trade"?

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What product is produced with the most forced or child labor in the world? If you said, "Gold"; you're right. Number two? Cott...
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Wednesday, December 7, 2011

What's the Cost of Doing Business? What Should It Be?

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A couple of stories in today's New York Times got me thinking about the "cost of doing business". That's a phrase that ge...